/root/contact_support

Encrypted Communication Uplink

Security Advisory

Messages containing sensitive data (addresses, tracking numbers) MUST be PGP encrypted. Unencrypted messages containing sensitive info are automatically purged by the server.

> Initialize Ticket

Max characters: 5000

# Administrative Contacts

Primary Support (Tor Only)

[email protected]

XMPP / Jabber (OTR Required)

[email protected]

Response Time

~12 Hours

Queue Depth

Low

Server Public Key

VERIFIED 2024

Key Fingerprint

4A9C 8B12 D4E5 F6A7 9901 2345 6789 ABCD EF01 2B1D

Before you submit:

  • >> How to recover 2FA pin?
  • >> Deposit not showing after 3 confirmations?
  • >> Vendor bond refund policy